Straightforward remote support for individuals, sole traders and micro-businesses who want to use everyday digital tools more confidently and efficiently.
Every service has a clear scope, a fixed price and a defined delivery time.
20-minute remote session
Focused guidance on one everyday digital question, such as choosing a productivity app, organising cloud files or improving a simple software setup.
35-minute remote session
A practical review of an existing digital workflow, followed by a concise email summary with clear next steps and suitable tool suggestions.
60-minute discovery session
A tailored written plan for a sole trader or micro-business covering everyday software, file organisation, communication and basic online collaboration.
All prices are in pounds sterling (GBP). Full payment is due before the service begins and is securely processed by Mollie, Stripe or Tide. The business is not VAT registered, so no VAT is charged.
Simple remote delivery without subscriptions or recurring charges.
Contact us by email or phone and state which service you need.
Confirm the service scope and delivery timing, then pay securely through Mollie, Stripe or Tide.
The consultation is provided remotely, with any included summary or plan sent by email.
Last updated: 24 August 2026
Services are supplied by Zhiwei Meng, trading as Martin Digital Consultancy, a sole trader in Sheffield, United Kingdom. The agreed scope and delivery date are confirmed before payment. Prices are in GBP and payment is due in full before work begins.
Services are advisory and remote only. They do not include hardware repair, access to customer passwords, regulated financial advice, legal advice or medical advice. Customers remain responsible for decisions and changes made to their own devices, accounts and business.
Sessions are delivered by video call, telephone or email as stated in the service description. Written summaries are normally delivered within 2 business days and setup plans within 5 business days, unless a different date is agreed in writing.
A customer who cancels at least 48 hours before a scheduled session may choose a full refund or a free reschedule. With less than 48 hours’ notice, one free reschedule is available. If we cannot provide the agreed service, the customer may choose a full refund or a new date.
UK consumers purchasing remotely generally have a 14-day cancellation period. If a customer expressly asks for work to begin during that period and then cancels, a proportionate amount may be retained for work already supplied. Statutory consumer rights are not affected.
This website uses no analytics, advertising trackers or non-essential cookies.
Zhiwei Meng, trading as Martin Digital Consultancy, is responsible for personal information provided by customers. This may include a name, email address, phone number, enquiry details and information needed to deliver an agreed service.
Information is used to respond to enquiries, arrange and deliver services, process payments, maintain business records and meet legal obligations. It is kept only for as long as reasonably necessary for those purposes.
Information is shared only where needed with service providers, payment providers or public authorities, or where required by law. Full card details are handled by the payment provider and are not collected through this website.
You may ask about, correct or request deletion of your personal information where applicable. Contact brixton5713@gmail.com with a privacy request or complaint.
For service enquiries, booking questions, cancellations or complaints.